CodeRED Emergency Alert System
The City of Springboro is now utilizing the CodeRED Emergency Alert System as an additional method to notify its residents and businesses of emergencies.
CodeRED is a fast communication tool for emergency notification. When there is an emergency, the City determines which neighborhoods or areas are affected and creates a recorded message that describes the emergency and provides directions to the public. The high-speed dialer delivers the message at a rate of 60,000 calls an hour to a live person or an answering machine, making three attempts to connect to any number.
CodeRED will already reach the majority of residents who have a landline phone, so there should be no need to register that phone number. However, the City encourages citizens to register their phone number if…
- You have moved or changed your phone number in the last 6 months,
- You have an unlisted phone number,
- You use your cell phone as your primary phone number,
- You use TDD/TTY equipment, and/or
- You are a business. (Businesses are not automatically on CodeRED calling lists.)
In addition, you may register your cell phone number or work number for back-up so you will still receive the CodeRED alert if you cannot be reached at home. *Pagers cannot receive CodeRED emergency alerts.
When there is an emergency in your area, don’t be kept out of the loop. Click on the link above and click on "Switch to Business Data" to register your "business" phone number(s).
The information collected will remain completely private and will only be made available to notify you of critical situations.
If you are resident and you would like to OPT OUT of the CodeRED system, you must download the following form and submit it directly to the City (either by mail or in person) to 320 West Central Ave., Springboro, Ohio 45066.
Frequently Asked Questions
Who else is using CodeRED?
Locally, there are a total of 14 Cities and 2 Townships using CodRED: Centerville, Germantown, Kettering, Miamisburg, Moraine, Springboro, Beavercreek, Sidney, Tipp City, Vandalia, Waynesville, Xenia, Yellow Springs, Washington Township, Corwin and Wayne Township
What types of emergencies will CodeRED be used for and how often will it be used?
Each City determines when, what type, and how often they wish to use CodeRED. The City of Springboro has decided to use CodeRED primarily for the following purposes: fires, floods, water boil alerts, evacuation notices, terrorist threats, chemical spills, drinking water contamination, viral outbreaks, utility outages, street closures, city construction projects, snow events, etc. When issuing alerts for these types of emergencies, discretion will be used while maintaining the utmost goal of public safety.
Why do I need to register?
You only need to register if you wish to receive the emergency alert:
- on your cell phone
- on your work phone as a back-up to your home phone
- if you recently moved,
- if you have an unlisted phone number,
- if you use TDD/TTY
- if you are a business.
Can businesses participate?
Yes. In fact, the City of Springboro encourages businesses to register to receive the emergency alerts.
Can TDD/TTY equipment receive the calls?
Yes. When you register your number there is an option to enter the TDD/TTY information.
What if I’m not home to receive the alert message?
The CodeRED dialing system will leave the emergency alert message on your voicemail or answering machine. If you do not have voicemail or an answering machine, the dialer will attempt your phone number 3 times. This would be a great reason to register your work or cell phone number as a back-up number.
Will I be charged for receiving a CodeRED alert?
No. Along with other cities, the City of Springboro contracts with the Miami Valley Communications Council (MVCC) to offer the CodeRED service to its residents.